Device Monitoring & IT Support

Device monitoring is a proactive service that continuously checks the health, performance and security of your business computers and laptops. It helps identify potential issues before they impact users, reducing downtime and improving reliability.

Both packages include device monitoring, update management, security checks, asset tracking and suspicious activity monitoring. The Complete package also includes phone and tablet support, plus unlimited IT support during office hours.

When an issue is identified, an alert is generated and reviewed by our team. Depending on your package, we can investigate the problem, provide recommendations or resolve the issue directly through our support service.

Yes. Devices can be monitored whether employees are working in the office, from home or across multiple locations, provided they have an internet connection.

The Essential package includes device monitoring with support available on a pay-as-you-go basis. The Complete package includes unlimited IT support during office hours, giving your team access to assistance whenever it's needed.

In most cases, device monitoring can be deployed quickly with minimal disruption to your business. Our team will guide you through the setup process and ensure all devices are correctly configured and protected.